Privacy Policy

L’Oréal (UK) Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use http://www.uk.pureology.com/terms-of-use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is L’Oréal (UK) Limited with our registered office at 255 Hammersmith Road, London, W6 8AZ. Our current nominated representative for the purpose of the Act is Isabelle Minneci.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you: 

Information that you provide by filling in forms on our site http://www.uk. pureology.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by L’Oréal (UK) Limited, and when you report a problem with our site. 

If you contact us, we may keep a record of that correspondence. 

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • Details of transactions you carry out through our site and of the fulfilment of your orders.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.


We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

COOKIES

What are they

A cookie is a small file that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

We use them to help you navigate our website efficiently and perform certain functions. We will not use cookies to store any personally identifiable information about you that others could read or understand. We do not use cookies to track your internet usage after leaving our site.

Do I want to stop them?

Due to their main role of enhancing or enabling usability or site processes, disabling cookies may prevent you from using certain parts of this website. We explain the cookies we use in the table below and also in the third party cookie section and give you a button by which you can block the  cookies marked optional in the table. There is also a button by which you can agree to accept the optional cookies. For third party cookies we explain where possible how you can block these.

If you do not make either choice then you will be treated as having accepted all optional cookies on this site. Obviously you can change your mind in subsequent visits and use the buttons to change your cookie status for our site.

If you wish to restrict or block all the cookies which are set by our website (which as we say may prevent you from using certain parts of the site or from using the site as easily as you might), or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. For more information go to www.aboutcookies.org

Which cookies are being used on this site?

Cookie and status

name

Purpose

Cookie Acceptance (necessary)

ccAllowCookies

Records if you have accepted the use of cookies on the website. It does not contain any user information. This cookie remains on your computer after the session has closed.

Cookie Information Notification

(necessary)

ccShowCookieWidget

Records if you have been notified of new cookie information on the site. This cookie prevents the yellow notification banner from appearing on future visits to the site. It does not contain any user information. This cookie remains on your computer after the session has closed.

Session ID

(necessary)

ASP.NET_SessionId

 

Required to navigate from one page to another and to maintain the login/logout information during your visit. It collects information in an anonymous form by using a unique identifier.  Expires when you end your session.

Professional User Information

(necessary)

.ASPXANONYMOUS

This cookie helps store data for users on the professional side of the website such as login, contact information or other pertinent information salon professionals provide for their profile. This cookie remains on your computer after the session has closed.

Google Analytics

(optional)

-utma

-utmb

-utmc

-utmz

These cookies are used to collect information about how visitors use our site. They are placed on the site by Google, Inc an American Corporation.  It collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on the site. This information is then used by Google to make reports for us and to help us improve the site. For more information visit http://www.google.com/intl/en/policies/privacy/

Coremetrics

(optional)

xxxxxx-clogin

CoreID6

cmTPSet

These cookies are used to collect information about how visitors use our site. They are placed on the site by Coremetrics which is a part of IBM Corporation. It collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited on the site. This information is then used by Coremetrics to make reports for us and to help us improve the site. For more information visit http://www.coremetrics.co.uk/company/privacy.php#services

Session Time Out

(optional)

ResetSessionCounter

This cookie stores whether you have been active for more than 30 minutes on the webpage. If you have been active for longer than 30 minutes, it will reset your session and request that you log in again. This is to prevent unauthorised users from accessing your Pureology account. Expires when you end your session.



Third party Cookies

a)     Social network icons. On our website we may use social networking icons and sometimes embed video content from websites such as YouTube and provide a service to help you locate your nearest Salon. As a result when you visit a page with content embedded from for example YouTube, log onto a social network via the relevant icon on our website or visit the Salon Locator page of the site you may be presented with cookies from these websites. We do not control the dissemination of these cookies and you need to check with the applicable third party website for more information.

 

b)   Flash cookies.  L’Oréal uses Flash files to deliver part of its content, such as Video Player, throughout the site. To improve user experience Local Shared Objects – or flash cookies as they are commonly known – are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored in your terminal much in the same way as cookies are, however it is not possible to manage them at browser level in the same way.  

How to disable Flash Cookies - the adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like www.loreal.co.uk or for all websites – see www.adobe.com/products/flashplayer/security for details. Restricting the use of Flash cookies may affect your enjoyment of this site.

YOUR RIGHTS

 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@pureology.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@pureology.co.uk.